Jithin Jones Scaria

Infrastructure Specialist

• Perform infrastructure discovery activities such as completing as-is infrastructure inventory and questionnaires at sites.
• Prepare infrastructure separation design and execution such as move separated content to the agreed ‘staging’ location.
• Coordinate with Site Execution Leads, Cross Functional Resources, and Technical teams to prep and execute migration.
• Involve actively in cross functional project teams to solve problems inclusive of different technologies.
• Consult project engineers and managers to assure technology is suitably deployed and used to deliver applications along with technology solutions.
• Facilitate the assessment and collection of unstructured data, to determine the target ownership of the data.
• Lead Telephony migration activities by facilitating communications between the client, its partners and third party vendors.

DevOps Architect

• Created Jenkins and Azure Pipeline to check code coverage on Azure DevOps project.
• Created documentation on how to create the above pipelines.
• Migrated project from one Azure DevOps organization to another.
• Created documentation on how to migrate Azure DevOps projects between organizations.
• Trained teammates how to use and troubleshoot the pipeline using the documentation.

• Drives testing of newer technologies and designs improved architecture using OpenStack, Docker, and Terraform for better solutions delivery to clients.
• Identifies where applications are having performance/reliability issues; analyzes and formulates a proposed method to correct issues.
• Tracks improvements, issues, changes, and bugs using Atlassian Jira, BMC Remedy, Splunk, New Relic, and Zabbix.
• Partner across various internal teams and external vendors to ensure effective execution, leveraging scale and project demands.
• Delivers long-term support and management; troubleshoots and resolves issues daily including off hours.
• Configures and maintains over 1000 production Linux (RedHat and Oracle) servers using Chef and Jenkins.
• Creates and modifies Chef cookbooks, recipes, environments and roles using Ruby and JavaScript (Github).
• Installs, maintains, supports, or manages Cerner solutions and layered software for continuous delivery.
• Educates clients and colleagues; created over 500 pages of documentation (Atlassian Confluence); trained new employees using the documentation created.
• Coordinates with client for the testing of environment functionality (vSphere).
• Scans servers for vulnerabilities using Nexpose(SME) and patch them periodically.

User Experience & SharePoint Support Specialist

• Custom Application Development & SharePoint Support for Fortune 100 Oil & Gas Corporation
• Tier 2 technical support for user base of over 3000.
• Addressed operational issues using ServiceNow tracking software and other various tools (TFS, Visual Studio)
• Administered and supported various servers in order to create, update and modify 100+ web applications and custom SharePoint solutions (SQL Server Management Studio, MS SQL Server 2008 & 2012 R2)
• Resolved bugs and added features to web applications using SQL, C#, VB .NET, ASP .NET, XML and HTML

Project Lead

• Redesigned the existing onboarding curriculum of the company to train new hires more efficiently
• Created guides, labs and tests on multilevel SharePoint, SQL, QA, ASP .NET, SSRS and Consulting topics
• Integrated all content to the company’s Learning Management System (LMS)

Application Support Analyst

• Provided real-time support to different sites by remotely monitoring numerous pass/fail thresholds and addressing potential risks.
• Gathered and managed data using Microsoft Excel.
• Maintained 360SmartView application and reported bugs to Xerox and Kapsch developers.