Career Profile

Jithin is an experienced DevOps Engineer with a demonstrated history of working in the healthcare and information technology industry. He is skilled in Cloud architectures, Linux and Windows Operating Systems, and CI/CD Tools & Techniques.

Jithin is a ICAgile Certified Professional and currently in pursuit of AWS SysOps Admin certification. He is a strong business development professional with a Bachelor’s Degree focused in Management Information Systems from University of Houston.


Technology Architecture Delivery Senior Analyst

December 2018 - Present
Accenture, Houston, Texas

Infrastructure Specialist

  • Evaluate and recommend necessary changes in performance tuning, infrastructure design and monitoring.
  • Conduct extreme complex technical evaluation and suggest proposed physical architectures along with detailed designs.
  • Head responsibility to install, configure and maintain applications with IT infrastructure.
  • Analyze problems, evaluate technical issues, test, maintain, modify, integrate, monitor and ensure to automate software systems.
  • Conduct long range strategic plans of IT infrastructure plus operational aspects of application execution within infrastructure.
  • Involve actively in cross functional project teams to solve problems inclusive of different technologies.
  • Consult project engineers and managers to assure technology is suitably deployed and used to deliver applications along with technology solutions.
  • Conduct complex technical evaluation, design review and recommend proposed physical and logical designs.

DevOps Architect

  • Created Jenkins and Azure Pipeline to check code coverage on Azure DevOps project.
  • Created documentation on how to create the above pipelines.
  • Migrated project from one Azure DevOps organization to another.
  • Created documentation on how to migrate Azure DevOps projects between organizations.

Senior System Engineer

June 2016 - November 2018
Cerner Corporation, Kansas City, Missouri
  • Drives testing of newer technologies and designs improved architecture using OpenStack, Docker, and Terraform for better solutions delivery to clients.
  • Identifies where applications are having performance/reliability issues; analyzes and formulates a proposed method to correct issues.
  • Tracks improvements, issues, changes, and bugs using Atlassian Jira, BMC Remedy, Splunk, New Relic, and Zabbix.
  • Partner across various internal teams and external vendors to ensure effective execution, leveraging scale and project demands.
  • Delivers long-term support and management; troubleshoots and resolves issues daily including off hours.
  • Configures and maintains over 1000 production Linux (RedHat and Oracle) servers using Chef and Jenkins.
  • Creates and modifies Chef cookbooks, recipes, environments and roles using Ruby and JavaScript (Github).
  • Installs, maintains, supports, or manages Cerner solutions and layered software for continuous delivery.
  • Educates clients and colleagues; created over 500 pages of documentation (Atlassian Confluence); trained new employees using the documentation created.
  • Coordinates with client for the testing of environment functionality (vSphere).
  • Scans servers for vulnerabilities using Nexpose(SME) and patch them periodically.

Associate Consultant

February 2015 – March 2016
Neudesic, Houston, Texas

User Experience & SharePoint Support Specialist

  • Custom Application Development & SharePoint Support for Fortune 100 Oil & Gas Corporation
  • Tier 2 technical support for user base of over 3000.
  • Addressed operational issues using ServiceNow tracking software and other various tools (TFS, Visual Studio)
  • Administered and supported various servers in order to create, update and modify 100+ web applications and custom SharePoint solutions (SQL Server Management Studio, MS SQL Server 2008 & 2012 R2)
  • Resolved bugs and added features to web applications using SQL, C#, VB .NET, ASP .NET, XML and HTML

Project Lead

  • Redesigned the existing onboarding curriculum of the company to train new hires more efficiently
  • Created guides, labs and tests on multilevel SharePoint, SQL, QA, ASP .NET, SSRS and Consulting topics
  • Integrated all content to the company’s Learning Management System (LMS)

Application Support Analyst

  • Provided real-time support to different sites by remotely monitoring numerous pass/fail thresholds and addressing potential risks.
  • Gathered and managed data using Microsoft Excel.
  • Maintained 360SmartView application and reported bugs to Xerox and Kapsch developers.


ICAgile Certified Professional
Issued by ICAgile
Credential ID - 225-14227-3d920d66-5829-4374-821b-56e6b4cb6797

Skills & Proficiency






CI/CD Tools & Techniques